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At Drake, your Privacy is important to us.
Drake is bound by the Australia Privacy Principles (“APP”) under the Privacy Act 1988 (Clth) as amended from time to time in Australia. We give effect to these laws by adhering to the APP in our dealings with your personal information.
At Drake, we are committed to protecting the privacy of the information that you provide us with and Drake also aims to be open and transparent about how we manage your personal information.
What types of personal information may we collect and hold?
Under the Privacy Act 1988 (Clth) personal information means information or an opinion about you. The definition of personal information includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance (for example your references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.
Sensitive Information Under the Privacy Act 1988 (Clth), Sensitive Information is a special category of personal information. Sensitive Information is information or opinion about you, including membership of a professional or trade association or membership of a trade union, criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Privacy Act 1988 (Clth), sensitive information can, in most cases, only be disclosed with your consent.
Health Information is defined under the Privacy Act 1988 (Clth) to mean information or an opinion about, the health or disability (at any time) of an individual; an individual’s expressed wishes about the future provision of health services to him or her; or a health service provider, or to be provided, to an individual; this may also be personal information or other personal information collected to provide, or in providing, a health service. As outlined in the Privacy Act 1988 (Clth), health information can, in most cases, only be disclosed with your consent.
How does Drake collect personal information?
Drake has many services which it provides and Drake will only ask you to provide information that is relevant to the particular service that you have requested Drake to provide. Drake may collect some or all of the following information:
If you consent, Drake may also collect sensitive about you, including, your membership in a trade union, health information, information from police checks. It is up to you to choose the information that you give to Drake.
If you choose not to provide Drake with particular information that has been requested:
Purposes for which Drake may collect and use your personal information
Drake uses highly skilled consultants to provide permanent recruitment services that respond to the needs of both employers and applicants by helping to place the right person in the right position. Drake also supplies temporary staffing (contractors) to a wide range of businesses in many industries ("Clients"). Drake also provides services such as training, development and e-learning, assessment and certification, employee assistance programs (“EAP”), career and organisational development, business technologies, outsourcing and outplacements. We use the information we collect to provide these services to clients, job seekers and contractors and to provide training programs. In our permanent recruitment and temporary contracting businesses, the personal information that we collect from you is used to provide recruitment and contracting services, for example, by matching applicants or contractors to clients needs. In our non-recruitment businesses, your personal information is used to enable Drake to deliver the product or services that you require.
Your personal information and sensitive information may also be used in connection with the following purposes:
Where we collect information from
Drake collects information in a number of ways, including:
Information collected from visitors to our website (including via mobile access)
When you visit our website, Drake collects information about our website users collectively, which may include data about your location (i.e. city and country), internet browser type, language, operating system, service provider, screen resolution and whether you are visiting for the first time or revisiting our website. This data is anonymously collected and only used in aggregate, and as such no identifying information is collected. Drake uses this data to help us improve our website and it’s useability and to help us determine what is most beneficial to our users so that we can provide you with the best possible experience.
“Cookies” are a standard for storing small pieces of data on a web client (i.e. the web browser on your computer). Any web server (including this one) may:
The web server for this web site may store cookies on your web client in order to better serve you upon your subsequent visits to this web site. By using cookies, web sites can track information about visitors’ usage of the site, provide customized content, or even the use of password protection. Note that some browsers can be configured to allow cookies to be accessed by servers other than the originating server. Please note that most web browsers can also be configured to notify the user when a cookie is received, allowing you to either accept or reject it. For further information about working with cookies:
Note that the servers listed above may also cause a cookie to be stored on your computer. If you are using a browser not listed above, please consult your service provider or the manufacturer
To whom do we regularly disclose personal information? We will disclose personal information to Clients for the purpose of recruiting you to specific positions, or for supplying your services to clients as a contractor. We may also disclose your personal information to the following parties outside of Drake:
Management of personal information held by Drake
How does Drake store and protect your personal information?
The security of your information is important to us. We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form. To ensure that your personal information is secure, Drake holds your personal information in a combination of secure computer storage facilities, paper-based files and other records. Drake takes the steps which are reasonably necessary to protect your personal information we hold about you from misuse, interference, loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time, due to statutory requirements or as otherwise required, however, when we consider personal information is no longer required, we take reasonable steps to disposed of this information in a secure manner or de-identified the records.
If you have a general enquiry, you may choose to use to use of pseudonym or remain anonymous. Drake may not always be able to interact with you in this manner however, especially where it is required by law to identify a person before providing certain information. In general, we won’t be able to deal with you anonymously or where you are using a pseudonym when:
Correcting or updating information held by Drake
Drake take reasonable steps to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date. If you believe that there is an error or information is missing please notify our Privacy Officer and we will work with you to correct or add the information as soon as possible.
Access to your personal information
You may access your information at any time (subject to some exceptions allowed by law). If you would like to know what information we hold about you please contact our Privacy Officer. For security reasons, you may be required to put your request in writing. Further, you may be charged a fee for searching for and providing access to your information.
Enquiries and Complaints
We will try to satisfy any questions or concerns that you have. For more information about privacy in general, you can visit the Office of the Australian Information Commissioner's website http://www.oaic.gov.au